CUSTOMER SUCCESS
Account-based Sales Outreach
by Hyper-targeting Prospects at Scale
Ensure high-quality customer interactions with consistent messaging, enhanced visibility, and improved productivity. Optimize customer onboarding at scale.
Acquire, Retain & Expand
with Targeted Outreach
Nurture prospects and customers with preset milestone moments in the revenue cycle. Trigger actions based on specific events to never miss an opportunity.
- Keep the conversation going with automation
- Encourage cross-selling & upselling with existing customers
- Expand & improve customer satisfaction at scale
Reduce Customer Churn
with Hyper-personalized Conversations
Encourage advocacy with seamless onboarding, adoption & overall experience. Improve response rates with hyper-personalized and targeted outreach.
- Leverage customer satisfaction to build advocacy
- Determine customer interest & drive interactions
- Improve product adoption by sharing relevant resources at the right time
Monitor Upcoming Opportunities
with Real-time Insights
Identify high-value opportunities with activity-based actionable indicators. Focus on activities or winning behaviors to prioritize customer success.
- Uplift revenue cycle with indicators like usage beyond contract limits
- Monitor customer behavior for upcoming onboarding & renewal conversations
- Nurture relationships proactively by identifying opportunities at scale
Ensure Consistent Communication
to Engage Through Multiple Channels
Encourage advocacy with seamless onboarding, adoption & overall experience. Improve response rates with hyper-personalized and targeted outreach.
- Personalize buying experiences
- Bring consistency with automated sequences
- Improve product adoption by sharing relevant resources at the right time
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